Version 1 / 4min read / Updated Fri 06 May 2022 / 604 views / of verified
Guidance to Chain of Command Reporting
The Chain of Command reporting system is only accessible to NCOs, and is used to report correctly notes to the dossiers of members of UNITAF, good or bad.
Part of the role of NCOs in managing the group is to report members yourself or on behalf of others, so they can be praised for contributions and corrected on any violations of rules.
While you can report anyone, you can only see the reports and deal with the reports of those in your chain of command. The system will make aware, the administrative Chain of Command of all good/bad things pertaining to a specific member, so we are better able to correct any issues spanning multiple events. While the system is equally perfect for recommending those who have done great things, this guide will focus mostly on reprimands, since they cause the most issues.
Principles / Key Considerations
Chain of Command: Remember that while the Chain of Command must be followed, you are not on your own, your Chain of Command is part of your team and involving other NCO's in your Chain of Command is encouraged, where required. If your uncertain, always raise it with your upper chain.
Verbal Warnings: When submitting reprimand reports always verbally try to correct someone BEFORE submitting a report, if someone has not been verbally warned at the time of the incident they cannot possibly correct their actions. If you find someone has been reported but not verbally warned, then you must verbally warn that person and close the case. If they correct themselves then there may be little need for a report post event, use your best judgement.
Be Approachable: Conduct all communications over voice, it is far too easy for someone to misunderstand you over text, especially with many different cultures and languages. A simple, "can we have a quick chat" is the best way to approach anything and just letting them know that something they did is against a rule, linking them to it and asking if they have any questions, goes a long way to help.
Take notes: The COC report system has methods to allow you to make notes for future reference, such as your internal notes, notes from your COC, or even a response from the user in question.
Praise in Public, Correct in Private: Never forget the golden rule, always praise people in public, correct them in private.
Remind them of your role: Members will often forget about the role of the chain of command, and may wonder why you are speaking to them about a specific issue where perhaps, you were not present. You may need to remind them of the Chain of Command and it's purpose, and that where they are concerned the buck stops with you. This is also why it's important that when you report someone not under your chain of command, that you have verbally warned that person prior to submitting any report, so they are not surprised when they are approached about it.
Note: If you are reporting someone as a way to log a note of an incident that has been resolved, ensure you make it clear in the initial report you submit.
- Confidentiality: Never discuss the contents or existence of reports with anyone not listed in the report under "This report is visible to:" If you need to do this, follow the Chain of Command in doing so. This includes talking openly about reports you have submitted, are aware of, how many reports someone has or anything to that nature. Doing so will result in swift action.
UNITAF Standard Operating procedures (SOP) are adapted primarly from US Army Training and Doctrine Command (TRADOC). Our written and audio procedures are a combination of the following primary source materials, as well as our own learnings, modifications and adaptations:
- US Army Techniques Publication, Infantry Platoon and Squad (ATP 3-21.8)
- Soldier’s Manual of Common Tasks Warrior Leader Skills Level 2, 3, and 4 (STP 21-24-SMCT)
- The Warrior Ethos and Soldier Combat Skills (FM 3-21.75 / FM 21-75)
- Leadership Development (FM 6-22)
- Dyslexi's Tactics, Techniques, & Procedures for Arma 3 (TTP3)