Handling ARMA bugs - UNITAF Force Manual (FM)

FM/G158 - Handling ARMA bugs

Guide

FM/BG-1302 - Player stuck on respawn map screen without UI

Guide

Kill the player be editing properties and setting the health bar to 0%.

Do not use the “toggle unconscious” module, as it will prevent them from using the map afterwards.

Policy

FM/BP-798 - Healing players

Policy

Heal players only if they were injured by an unforeseeable bug/glitch or Mission Support Team mistakes.

Some examples that specifically do not count as unforeseeable bugs/glitches:

Injuries resulting from high-risk usage of enhanced movement (rock climbing, rooftop walking, jumping between buildings,…)
Vehicle crashes not caused by de-sync
Back-blast/overpressure

Guide

FM/BG-797 - AI is not transferring to HC, but is still responding to input, albeit delayed

Guide

The server admin will have to perform an emergency offload of AI from HC.
If an emergency offload has been completed, all placed down AI will have to be replaced.
There are chances that the server might have to be restarted if the problem persists.

Guide

FM/BG-796 - AI completely stopped responding, issuing orders is impossible and AI is not transferring to HC

Guide

In most cases, when the AI stops responding entirely—making it impossible to issue orders or transfer to High Command—there’s no standard in-game fix, and the mission must be halted with a full server restart. However, a HC DUMP procedure can potentially resolve this if an admin is online and familiar with the process, thereby avoiding a complete restart.

Guide

FM/BG-795 - AI not following set orders/pathing issues

Guide

Perform a hard reset via the “Task Reset” module, wait for AI to transfer, then re-issue the order.

Guide

FM/BG-794 - Player sees a fog only using NVGs, which is not removable by normal Zeus tools

Guide

Run script:

0 setFog 0;
serverexecute

Guide

FM/BG-793 - Player cannot be interacted with or can't use ACE

Guide

Using the “toggle unconscious” module on them may fix the problem.

Guide

FM/BG-792 - Player has been assigned the wrong side

Guide

Assign the correct side via the “change side” module, make sure you ONLY do so on the affected player.

Guide

FM/BG-791 - Player unable to run after being down

Guide

Using “toggle unconscious” module on them has a chance to fix this problem.

Guide

FM/BG-790 - Being ARMAd (Glitches or Unexpected Effects)

Guide

Being 'ARMAd' refers to situations where a player or vehicle is adversely affected due to game glitches or unintended mechanics. This could be anything from being stuck in terrain or on an object or being pushed into them.

Players:
- If stuck or under terrain/rubble: use the teleport module on the affected player to a safe position nearby, usually a few meters, afterwards apply a full Heal module on them.
- If the player was knocked unconscious but is not stuck: apply a full heal module on them.
- If the player has been injured by an object: apply a full heal module on them.
Vehicles:
- Flipped vehicle; by dragging it in the Zeus interface, gently unflip the vehicle a safe distance away from the players, then place it nearby.
- Damaged vehicle due to terrain clipping: repair the affected vehicle with its settings.

Guide

FM/BG-789 - Person stuck in an animation / immobilized on the ground

Guide

Apply the toggle unconscious module on the affected player. Make sure that the animation has fully played out before you apply the module again, to toggle them conscious.
Note that if the player is severely wounded, you will not be able to toggle them conscious again, and as such, will have to use the heal module on them to fix the problem. So, before you apply the toggle unconscious module again, make sure that the player is relatively healthy, unless the bug prevents them from being seen by a medic.